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Overview

Reduce enterprise IT maintenance costs

What is IT maintenance?

Simply put, the software applications and hardware devices used by enterprises in daily life may experience malfunctions, and specialized technicians are needed for repairs. IT maintenance services ensure that there are corresponding technicians available to provide repair services when software/hardware failures occur. There are two issues involved here: "Who is responsible for repairing" and "What is the cost of repairing". "Who is responsible for repairing" can choose the manufacturer of the equipment or a third-party service provider, and "What is the cost of repairing" depends on "Who is responsible for repairing"

Why do we need IT maintenance?

No one can guarantee 100% that an application or device will not malfunction. Without purchasing IT maintenance services in advance, if a malfunction occurs, it may require temporary on-site assistance, which can be very expensive. In emergency situations, due to the inability to find a suitable engineer to repair in a timely manner, the equipment may ultimately be severely damaged.

Some devices come with limited original factory warranty when purchased. Once the warranty period is over, purchasing original factory services separately is very expensive. Some manufacturers no longer provide extended warranty and look for qualified IT service providers to purchase IT maintenance services, which has become a new choice for many enterprises.

With the rapid growth of information technology and the diversification of the market economy, the informationization process of enterprises is further deepened, and IT equipment is constantly increasing with business development, resulting in a gradual increase in network hardware, storage hardware, and server hardware failures. Blue Quick provides follow-up maintenance and support services after the expiration of original factory services, as well as IT asset lifecycle management services.

EMEIC network and hardware support services aim to provide critical business support and response for enterprises, simplify maintenance and management of operational complexity, reduce cost expenditures, and flexibly customize various support services according to user needs.

Content of the plan

Choosing an IT maintenance solution will reward you

Highly secure cloud foundation

Protect customers and organizations through multi-layered security across data centers, infrastructure, and operations. Azure has invested over $1 billion in research and development, with 3500 security experts monitoring and protecting your data, simplifying compliance efforts and protecting data through comprehensive compliance far beyond any cloud service provider

Open source code ecosystem

Azure supports open source technology, allowing developers to innovate faster and more securely through open source code on Azure. They can run almost any application on devices using their preferred data sources and operating systems, enabling seamless and elastic operations on internal, hybrid, multi cloud, or edge environments

Global Infrastructure

Azure has a global presence in over 60 regions, more than any cloud provider. The Azure foundation includes more than 200 physical data centers, connected by the global Azure network. Each Azure data center provides high availability, low latency, scalability, and the latest improvements in the cloud infrastructure

Seamless operation in a hybrid environment

Simplify complex distributed environments across on premises, multiple clouds, and edges through Azure hybrid cloud solutions. Introduce Azure management into the entire IT environment and run Azure services from anywhere, enabling employees to work anytime, anywhere using any device through cloud desktop and application virtualization

Creating for the future

In just 12 months, Azure has provided over 1000 new features across various fields including AI, machine learning, virtualization, Kubernetes, and databases, integrating intelligent algorithms into applications, websites, and bots to understand and predict user needs, and leveraging AI to achieve business transformation

Flexible purchasing options

By using pay as you go pricing to purchase cloud services, you only need to pay for the non free features you use and can cancel them at any time, while also receiving free usage of over 40 services per month; If you have a clear demand plan for the next 1 to 3 years, you can choose to reserve resources in advance to save costs, with discounts of up to 72%

EMEIC IT Maintenance

IT Maintenance - As an important part of infrastructure services, IT Maintenance provides maintenance services for network hardware, storage hardware, and server hardware to enterprises

  • Storage hardware maintenance services: Full cycle monitoring and maintenance of storage devices after they are put into use, providing IT hardware repair, system upgrades, and other services in case of storage system failures

  • Server hardware maintenance services: Mainstream brand servers/storage and high-end small-scale computer servers are maintained through remote assistance, on-site support, and other means to minimize user downtime and system risks in the event of server hardware failures

More comprehensive IT maintenance services

On the premise of ensuring service quality, Blue Quick provides a wider range of IT equipment maintenance services than a single device manufacturer, allowing you to purchase more devices at once. Blue Quick supports multiple types of IT equipment maintenance services, such as providing network hardware maintenance services for enterprise file servers, workstations (including terminals), transmission media, network connection hardware, and external devices

✔️ High Quality · Manufacturer Certification Engineer Team

✔️ Wide range and support for mainstream brand equipment

✔️ Low cost and more affordable IT maintenance prices

Emeic advantage

Choosing Dongmei Tong IT Maintenance Solution, You Will Gain Benefits

Strict and controllable IT costs

You can increase the IT costs of your enterprise according to your own needs at any time, whether it's adding or removing employees or targeting IT projects. You only need to pay for the requirements without incurring additional costs

A trustworthy IT consultant

Through regular account management meetings, your IT service provider can oversee the overall IT roadmap of your enterprise, help you establish a mature IT environment, and become your trusted IT consultant

Flexible and controllable IT services

As your business continues to grow and expand, its support structure also needs to grow accordingly. When you use IT outsourcing services, you can expand or shrink your business with just a simple discussion

Efficient and professional IT efficiency

You will outsource your IT needs to a professional IT team, and when you need additional support for the project, the team can also provide additional IT personnel to help the enterprise achieve business development

Embrace more efficient and cost-effective IT management methods

Flow path

Assist you in achieving maximum business value

Requirement analysis

Negotiate with clients and evaluate enterprise needs, determine service content and processes

Formulate a scheme

Conduct systematic analysis of customer needs and develop personalized solutions

Signing A Contract

Determine the final plan and quotation, agree on the payment method, and customize the contract

Provide services

Carry out service content according to the agreed plan and promptly receive user feedback

Speciality

Microsoft signs contract with ISV service provider

More>>

In 2019, Dongmei Tong signed a contract to become a Microsoft ISV service provider, providing cloud services and Teams communication solutions to customers. Blue Quick is equipped with Microsoft certified professional engineers to quickly respond to customers while focusing on technical challenges. Through continuous polishing of professional technology and business processes, it has gained recognition from customers in various cities and established long-term good cooperative relationships.